Do you have Memories?
Hospitality is literally in me. I believe it creates space for others to be themselves. When you provide excellent hospitality for those in your life, you are permitting them to bring whatever they carry with them into your space to be shared. Hospitality matters because it deepens existing relationships and creates the space for new ones to flourish. The picture below reminds me of our industry, we took a hit during the pandemic, but I met some of the most incredible people and in the process, we shared ideas, passed deals to help our colleagues, had our communities at heart creating food campaigns, providing accommodation for workers despite the challenges.
We are now coming back with resilience, optimism, and with a smile in the process. We are a people’s business. Hospitality matters because it feeds the most basic human need that we all have, to feel loved and accepted. That is not something to overlook. There is a surplus of beauty in providing space for others to feel important, cared for, and genuinely loved. It is also important in business as it ensures you gain loyal customers. In the hospitality industry, the customer is always your focus. They are at the heart of hospitality.
Hospitality is my industry.