Innovation & Quality:
Innovation & Quality: Our industry has changed since the pandemic, big changes with more people spending holiday back at home aka Staycation.We introduced our ” Best Sleep Ever” as part of our ethos to our clients across our 65-bed portfolio….to improve our customer experience…I visited Hall and Letts sofa beds manufacturer the best in hospitality, […]
End of Week Review; What Happens when the script fails on a Monday?
End of Week Review; What Happens when the script fails on a Monday? When a problem arises, it is easy to enter panic mode or envision worst-case scenarios. Before you let your mind go there, take a step back and address every problem as simply another situation. It is a challenge that, with the right […]
How We Improve Our Services for Our Clients:
How We Improve Our Services for Our Clients: Here are new safety measures we have adapted and improved to ensure our clients are Safe in our portfolio of apartments across Kent. Customers are the core of every business and should always be your top priority. Happy customers can help you build credibility and bring in […]
How To Choose a Reputable Provider
How To Choose a Reputable Provider Our industry has no regulation, and the demand for holiday lets as a result of the pandemic has opened our industry as a Free for All Market. When you are looking for a provider, be sure you select the right one. It is not hard to find roundups of […]
Lessons From my Mentor and Friend.
Lessons From my Mentor and Friend: I was privileged to host my Mentor and Friend Dennis Letts, who is the best in the hospitality industry. He shared three invaluable lessons: Create a Wow factor for your clients: This is more of surprising the clients, giving them something they were not expecting but doing it in an […]
