Life of A Property Dealer: Lesson From The Big Boys:
Life of A Property Dealer: Lesson From The Big Boys: Last week I got approached by a Trust to find accommodation for a nurse who relocated to Kent. We had one week to deliver as the client was struggling to find accommodation she had a 4-month-old baby and two little kids stuck in an Airbnb […]
Thank you to all our client’s
Thank you to all our client’s Thank you is important to both your new and returning customers and saying thank you help build that strong customer loyalty that keeps your business afloat.Your custom allows us to bring the best of our skills to your organization, we are so grateful for the pleasure of serving you […]
Hospitality a Game of People
Hospitality a Game of People. The success of your business relies on many things some of which include strategy, quality of services, advertisement budget, and your reach. The more people hear about you, the better.Our industry relies on people and is not machine-driven. In hospitality staffing, and services have been a major challenge for us […]
The Charles Dickens House:
The Charles Dickens House: Today, we welcome a new collection into our portfolio in Rochester Kent, home of the great writer. Are you proud of your achievements? No matter what your dreams are, always be proud of your achievements because this is the driving power that will help you to continually be successful in your […]
Innovation & Quality:
Innovation & Quality: Our industry has changed since the pandemic, big changes with more people spending holiday back at home aka Staycation.We introduced our ” Best Sleep Ever” as part of our ethos to our clients across our 65-bed portfolio….to improve our customer experience…I visited Hall and Letts sofa beds manufacturer the best in hospitality, […]
End of Week Review; What Happens when the script fails on a Monday?
End of Week Review; What Happens when the script fails on a Monday? When a problem arises, it is easy to enter panic mode or envision worst-case scenarios. Before you let your mind go there, take a step back and address every problem as simply another situation. It is a challenge that, with the right […]
How We Improve Our Services for Our Clients:
How We Improve Our Services for Our Clients: Here are new safety measures we have adapted and improved to ensure our clients are Safe in our portfolio of apartments across Kent. Customers are the core of every business and should always be your top priority. Happy customers can help you build credibility and bring in […]
How To Choose a Reputable Provider
How To Choose a Reputable Provider Our industry has no regulation, and the demand for holiday lets as a result of the pandemic has opened our industry as a Free for All Market. When you are looking for a provider, be sure you select the right one. It is not hard to find roundups of […]
Lessons From my Mentor and Friend.
Lessons From my Mentor and Friend: I was privileged to host my Mentor and Friend Dennis Letts, who is the best in the hospitality industry. He shared three invaluable lessons: Create a Wow factor for your clients: This is more of surprising the clients, giving them something they were not expecting but doing it in an […]
