Minster Lodge, Swale Kent

3 Bedroom House with separate kitchen – 2 Ensuite rooms, Garage and a large garden

Manny Lodge

3 Bedroom House with separate kitchen – 2 Ensuite rooms, Garage and a large garden

Wi-Fi

Bathroom

Kitchen

Iron

Washer

TV

Bath and Shower

Microwave

Refridgerator

Stove and Oven

Hairdryer

Pets

Smoking

Free Street Parking

Smoke Detector and Carbon Monoxide Detector

3 Bedroom House with separate kitchen – 2 Ensuite rooms, Garage and a large garden

Making your Booking

Issue us with a booking request form via email (“Booking Request Form”) or direct booking either by telephone or through a Channel Manager website and pay the full payment and Damage Deposit or Issue Letter of Indemnity for the Property as well as the Cleaning fee to Kent Housing. The Booking shall be made and this Booking Contract shall be effective when Kent Housing has received the full amount payable for the Property and the Damage Deposit or Letter of Indemnity as well as the Cleaning fee and we have provided you with a confirmation email setting out the details of the Booking and including the Cancellation Policy.

If the Quote or Booking Request Form requires that you:

make a payment in full, then you must pay the full amount for the Booking to Kent Housing by the due date; and

You shall be required to pay the applicable damage deposit (the “Damage Deposit”), cleaning fee (“Exit Cleaning Fee”) and/or any other fees (“Other Fees”) as set out in the email confirmation as part of your payment in full or your Balance payment (as applicable).

You should carefully check the details of the Quote or Booking Request Form before making any payment to Kent Housing regarding your Booking, as well as the confirmation email and inform us immediately of any errors or omissions.

Paying for your Booking

You are required to send to Kent Housing your full payment including the Damage Deposit and/or Other Fees within a certain period prior to the arrival date specified in the email confirmation (the “Arrival Date”). If you fail to make the balance payment due by you to Kent Housing in full and on time we shall be entitled to treat your Booking as cancelled by you and the Cancellation Policy (as defined below) shall apply.

The Damage Deposit may be used for any repair and/or replacement of the Property, furnishings, fixtures and fittings that are necessary after your stay. We will return the Damage Deposit to you following the return of the keys to us, less any deductions in accordance with the conditions listed above.

Cancellation and Amendment of Booking

If you need to cancel or amend your Booking, you must write to us or email us as soon as possible. A cancellation or amendment will not take effect until we receive confirmation from you. The cancellation policy described in your email confirmation (“Cancellation Policy”) applies to your Booking and Kent Housing will refund any amounts due to you in accordance with the agreed Cancellation Policy.

In the event that:

any balance required from you is not paid in accordance with the timeframes set out in the Cancellation Policy; or

you do not arrive at the property within 24 hours of your arrival time without notifying us, then we shall be entitled to treat your Booking as being cancelled by you and the Cancellation Policy shall apply.

If we cancel or amend your Booking:

We would not expect to have to make any changes to your Booking once it is agreed between you and us, but sometimes problems occur and we do have to make alterations or, very occasionally cancel Bookings.

If this does happen, we will contact you as soon as is reasonably practical and inform you of the cancellation or the change to your Booking. If we cancel your Booking, Kent Housing will refund you any fees you have already paid to Kent Housing. However, we will not be liable to refund you for any fees you may have paid to any third party in connection with your stay (including, without limitation, fees for travel, entertainment, activities or insurance).

Cancellation Policy

Reservation can be cancelled free of charge up to 7 days prior to arrival date. Cancellation requests need to be made in writing if a reservation was made with Kent Housing directly. If a reservation was made via a 3rd party website, it is necessary that the agent is notified and a cancellation form is sent through via email. Otherwise the booking will remain active and deposit will be charged accordingly.

Full payment is refundable if the reservation is cancelled 7 days prior to arrival date.

After this time, 20% balance is taken for all bookings and it becomes non-refundable.

Early departures are treated as cancellations and the Guest is not entitled to a refund for the remaining number of nights if the cancelled period is shorter than 7 nights.

Non-arrivals are treated as cancellations and you will not be entitled to a refund.

The Property

Guests check in at 3:00 PM of the Arrival date for your stay and Check out is at 11:00 AM on the departure date we give you. We will let you know these times in writing in advance of your stay.

If your arrival will be delayed, you must contact the person whose details are given on the booking confirmation email so that alternative arrangements can be made. If you fail to do so you may not be able to gain access to the Property. If you fail to arrive by 3pm on the day after the Arrival Date and you do not advise the contact of your anticipated late arrival, we may treat the Booking as having been cancelled by you and we shall be under no obligation to refund you via Kent Housing for fees already paid to us. Please see the Cancellation Policy for further details.

Amenities and Services Included

Amenities in the property are: Satellite TV, WIFI, Washing Machine, bed linen and towels. The usage of WIFI connection, Gas and Electricity are all included in your booking prices. For stays more than 7 nights, cleaning is carried out once a week to the property. Cleaners will retrieve keys from the smart keypad located outside the property if such property has a key box. Properties without key boxes will be accessed by using Kent Housing master key.

Rate Goes Here…

Nearest Train Station

  • Chatham (1.2 miles)
  • Gillingham (1.1 miles)

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